Installing iFilters
On the machine that is running the indexing tools, you can install additional iFilters to allow documents of a set type to be searched using Search 360. These third-party iFilters can support additional document types or metadata from the standard iFilters that are supplied with the operating system.
About this task
iFilters are used to access documents and store the details in the index. You can see the iFilters that you currently have installed and associated with specific files using the Indexing Options in the control panel for your operating system. All the files are listed in Indexing Options > Advanced > File Types.
Note: If an iFilter is installed after the index is built, the index will need to be rebuilt for the document type fields before the document will be indexed correctly.
Procedure
Install a supported iFilter on the Search Indexer workstation, that is the computer running the index.
Note: Sometimes non-standard iFilters can cause issues because they are not supplied as part of iBase or your supported Operating System. If you have any questions, contact i2 Support.