Details of alerts
When you are notified about an alert, you can open the alert details to discover more information. The records that triggered the alert are listed, along with the reason the alert was made.
Note: Security changes can mean that the records that are covered by an alert are no longer
available to you. In this situation, the records are displayed without their icon, and no details
are displayed.
The following details are available in the alert summary:
Views |
A view is defined as an instance in which the records details are loaded. For example:
For details of who viewed a record, and when, select the record in the alert, and click Views. |
Edits |
An edit is defined as an instance in which the records details are changed. Notice that:
For details of who edited a record, select the record and then click Edits. |
When you select an edited record, the details of the changes are displayed. If an entity or a
link was added, the full record is shown, for edits, only the changed fields are shown.
Some information might be displayed that you do not usually see. In particular:
Information shown... | |
Field Name | The old and current values for the fields in the entity or link. |
New Value | The updated value. |
Old Value | The previous value. |
Edited by | The logon name of the user who made the change. |
Date Edited | The date and time of the change (on the server). |
Reason | If required by the database, the reason given by the user for making the change. |
OS User | The Windows™ name of the user who made the change. |
Machine Name | The machine that the user was working on. |
Location | The location as entered in User Information, for example the team or department name. |
iBase Change | This indicates whether the change was made within iBase or in an external system. |
Extra Detail | Additional information for the current record. |
- Alternative icon representation shows the name of the new icon if a different icon is assigned to an entity type. This representation applies to entities that do not have an icon field.
- Icon Color shows the selected color shade if the default icon color was changed.
- Record Status is Normal unless the record is deleted (soft deleted and can therefore be restored) or Purged (permanently deleted).
- New Link: Shareholder[SIL31\GEN]
- Link Updated: VERMILLION Janet[PER:GEN\159]
- Entity type of the link end entities (Entity Type End 1 and 2)
- Link type
- Link direction and strength
- Record ID of the link
- Record IDs of the link end entities (Record ID End 1 and 2)
Note: If the alert definition is monitoring a linked entity, changes to existing
links are not reported because these changes are not directly changing to the entity.
Filtering by user
If several users edited or viewed the record within the time interval, then it can be useful to filter the details by user:
- From the Show Edits list, select the user name. Select by all users to display the full list again.