Deleting an entity

You can remove records from the database either individually or in batches. When you delete an entity, all links to that entity are deleted too. Deleting a record might cause an alert to be raised.

About this task

Exactly what you can delete, or even whether you can delete records at all, depends on the permissions that are granted to you by your system administrator. You might also need to check with the owner of the record. Depending on how your database is configured, you might have soft delete enabled. Soft deletion prevents records appearing in search results; however, the deleted records can still be restored until they have been deliberately purged.
Attention: If soft delete is not enabled, then deleting records will be a permanent and irreversible operation.

Procedure

  1. Find the entity and open the record.
  2. Depending on your organization, you may need to check with the owner of the record before deleting the entity. If you need to do this, the owner's username will be displayed as part of the entity details.
  3. In the Show dialog, click Delete to remove both the entity and its links (you see a confirmation dialog before the deletion completes). The dialog closes after the deletion.