Checking that the service is configured successfully

When you complete the steps for creating or modifying an index, ensure that the index is configured successfully.

Information that the index service is configured successfully for a specific database is available in several places:

  • In SQL Server Management Studio, SQL Server Agent lists an i2_Search_Indexing job for the database (the Job Activity Monitor reports whether the last run was successful).

  • In the Windows™ Event Viewer, a started event is listed for the database.

  • In iBase Designer, the last date and time that the index was updated is displayed in Search 360 Administration.

  • In iBase, the last date and time that the index was updated is displayed in Search 360.

If the service is not running:

  • Check the Windows Event Viewer - the service logs when the service starts and stops.

  • Try running the Index Service from the command line (type just the command name i2.iBase.SearchIndexerExe.exe in the root of the iBase installation directory to display the arguments) for example:

    C:\Program Files (x86)\i2 iBase> i2.iBase.SearchIndexerExe.exe SearchIndexerExe /iBaseDBName User_guide