Troubleshooting specific errors

The following sections describe how to react to some more common failures that can occur during the deployment of i2 Analyze.

The results configuration file contains an invalid property type identifier

The following message is displayed if there are any identifiers in your results configuration file that are not present in your i2 Analyze schema when you start i2 Analyze.
# [opal-services-is] OneOffStartupServiceInitializer encountered a problem communicating with the database that it cannot recover from.
# [opal-services-is] Exception during initialization. The application is in an unusable state.
# [opal-services-is] Errors occurred accessing system resources from ApplicationLifecycleManager:
# [opal-services-is] The results configuration file contains an invalid property type identifier: ADD1.
To resolve this issue, ensure that all of the identifiers in your results configuration file are present in your i2 Analyze schema. For more information, see Setting up search results filtering.

Default security dimension values provider specifies dimension values that are not in the security schema or Default security dimension values provider specified no values for the dimensions with these IDs: '[ ]'.

The security dimension values that are specified in the security schema for the <DefaultSecurityDimensionValues> element are incorrect. For more information, see Setting default dimension values.

Unable to determine the DB2 version as you do not have execute permission to db2level

This message is displayed if the JDBC driver is not present or the installation path to Db2 is specified incorrectly when you run the generateDefaults toolkit task.
There are two possible solutions to resolve this issue:
  • Ensure that you provide the JDBC driver for your deployment. For more information, see Specifying the JDBC driver.
  • Ensure that the value for the db.installation.dir setting in the environment.properties file is correct. For more information, see environment.properties

Invalid attribute value for 'name' in element 'complexType'. Recorded reason: cvc-datatype-valid.1.2.1: 'Direcci├│nItemClass' is not a valid value for 'NCName'.

This message is displayed when trying to deploy with a highlight query configuration that contains an invalid character for the Db2 code page. After you install Db2, you specify the code page that the Db2 instance uses. For more information about the value that you must use for the code page, see the Post-install section of Installing IBM Db2 for i2 Analyze.