To keep the chart copies of your records up to date, you can use the Get
Changes function. You can get changes from the Information Store to individual records, to records
in all the currently selected items, and to records brought together using the unite function. You
cannot get changes to unaligned records.
When records are changed by other analysts and uploaded to the Information Store, your chart items might contain
records that have been updated since you copied them to the chart. Using Get
Changes ensures you are working with the latest version of a record. If a record on your
chart is deleted from Information Store, your
copy does not receive further updates. If your deployment contains both an Information Store and i2 Connect, you might be
working with records on the chart that are not aligned to the Information Store schema. Unaligned records cannot be
uploaded to the Information Store, and therefore
are not updated when you use Get Changes.
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Select the chart items whose records you want to update.
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On the Home tab of the ribbon, in the Share
Records group, click Get Changes.
The
Get Changes window opens with a summary of the records that
contain updated versions in the
Information Store.
Important: If you edited any of the records that have changes in the Information
Store, the window provides the opportunity to copy information from those records to the clipboard.
When you accept the changes, your edits are overwritten and you must reapply them afterward.
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To accept the changes, click Get Changes.
If you copied any of your edits to the clipboard, you can retrieve that information to make your changes again to the updated records in your chart.
